General
Air conditioning
Smoke-free property
Heating
Family rooms
Non-smoking rooms
Hardwood or parquet floors
Fan
Ironing facilities
Iron
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Services
Daily housekeeping
Baggage storage
24-hour front desk
Express check-in/out
Wake-up service
Wake-up service/Alarm clock
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Hand sanitizer
Safety features
Thermometers for guests provided by property
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Media & Technology
Flat-screen TV
TV
Satellite channels
Telephone
Food & Drink
Coffee house on site
Minibar
Wine/Champagne (Paid)
Physical distancing
Physical distancing rules followed
Cashless payment available
Mobile app for room service
Outdoors
Outdoor furniture
Garden
Outdoor dining area
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Safety & security
Fire extinguishers
CCTV in common areas
Bedroom
Linens
Wardrobe or closet
Room amenities
Socket near the bed
Clothes rack
Accessibility
Upper floors accessible by stairs only
Guest services
Invoice provided